Diagnostics & Repair
When clients have an issue they call Trey Hughes who is responsible for the Service Desk. He uses multiple tools to help diagnose and repair issues quickly.
Lance Hammond trains intern James Batiste on how to replace a hard drive in a desktop computer.
With high tech equipment, there are also high end issues. As we all know, hardware fails… software crashes… printers break...
The team at Turning Point Solutions Group is ready to help you with your troubleshooting needs. We have access to advanced tools that allow us to more effectively diagnose and repair technical issues. Our staff is dedicated to maintaining advanced troubleshooting skills by staying current with our partners such as HP, Microsoft, and Cisco.
The following list shows just a few examples of the many issues we can diagnose and repair:Our wide range of skills involves diagnosing:
- Windows errors and crashes
- Hardware failures (servers, routers, switches, desktops, laptops, etc)
- Router and firewall connectivity
- Cisco phone issues
- Email failures
- Internet connectivity problems (Suddenlink, AT&T, etc)
- Data backup issues
- Virus removal
- Data transfer
- Line of Business application issues (can serve as liaison)
- Wiring and wireless connectivity problems
- Minor printer cleaning and repairs (maintenance kits, fuser replacements)
Ready to learn more?
Take a look around our website to see the wide variety of services and solutions we offer and the industries we serve. Learn more about our company and the impressive credentials and experience that our technical staff possess. Or just give us a call at 318-442-0044, option 2 or email us at info@tp-solve.com.
Need an assessment of your current systems or network infrastructure? Contact us for a free two hour consultation. We can then work together to define the services and solutions that will meet your needs.
